Family Resources

How to navigate My Aged Care for your parent. 

To navigate My Aged Care for your parent, you should first check if your parent is eligible for government-funded services such as in-home care, short-term support, and residential aged care. Your parent will need to complete a face-to-face assessment with My Aged Care to find out their eligibility. Once your parent is eligible, My Aged Care will suggest one or more aged care options. These options include the Commonwealth Home Support Program, Home Care Package, and residential aged care. Take a closer look at My Aged Care for more information about government-funded support. Additionally, if you are not satisfied with your parent’s assessment, you may contact the Older Persons Advocacy Network (OPAN). It’s essential to assist your parent in understanding the available options and encourage them to share their preferences. Lastly, it’s vital to take care of those who need support, as well as those who provide it. 

To navigate My Aged Care for your parent, start by visiting the government-run service website. Here, you can access government-funded services such as in-home care, short-term support, and residential aged care. If your parent has little experience or knowledge in setting up aged care support, signing up to My Aged Care can be useful. To find out whether your parent is eligible for My Aged Care services, they’ll need to complete a face-to-face assessment. If eligible, My Aged Care will suggest one or more aged care options, including help at home through the Commonwealth Home Support Programme, complex care at home through a Home Care Package, or residential aged care. Keep in mind that if you aren’t happy with your parent’s assessment, you can always contact the Older Persons Advocacy Network (OPAN) for assistance. Remember to consider other options too, such as consumer-directed care platforms like Mable, which offer safe, secure support in the homes of those requiring aged care.